CBRE, the world’s largest commercial real estate services firm puts its trust in i2care Cleaning Services


Velocity Brooklands, a prestige new
development in Surrey needed the highest
standards of cleanliness to impress visiting
prospective tenants from blue chip companies

CBRE and Lambert Smith Hampton turn to i2care Ltd to keep their new office complex clean and fresh for new tenants.

Client Challenge

“Even when unoccupied, Velocity needs constant attention” remarks Jennifer Sutton, Property Manager. “I2care came highly recommended and they have exceeded our expectations”.

Jennifer wanted a clean and tidy building every day for viewing. She was looking for a company who could understand the cleaning requirements of a large vacant complex and the high standards necessary for viewings.

The i2care Solution

I2care proposed 2 hours a day with a three person team to specifically target public areas such as the reception, corridors and toilets.

“When a building is empty, water in the system can go stale so every week we flush and run every toilet, shower and tap to keep it fresh”, says Sanju Rana, Managing Director of i2Care Ltd. “Dust is often worse because there is no movement of air.” He adds.

I2care also put forward a weekly and monthly rota to keep on top of all other cleaning requirements such as the façade and internal glass.

The high Standards

On very short notice, CBRE organised an important viewing. Jennifer quickly told i2care who jumped into action.

“Sanju got the whole team in over a weekend and gave the whole place an extra clean. This is really going the
extra mile” says Jennifer.

“The team are very proactive about noticing and dealing with issues”, continues Jennifer. “I remember when they found a pigeon on the 4th floor. I was so pleased they dealt with it and certainly saved us money on pest control!” she adds.

The Result

“During this period of negotiations, sometimes I am the only one here!” comments Jennifer. “The team from i2care are trustworthy, reliable and punctual. I can be confident that they are doing a great job”

“We have a clean and very presentable building. We have only had positive comments about the cleanliness and viewings have been very successful”. She continues. “I would recommend i2Care to anyone who requires a top notch cleaning service”.

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